Surachart Uddee
AI System Designer · Automation Architect · Data-Driven Problem Solver
I design and build intelligent systems that connect people, data, and automation — transforming repetitive processes into scalable, real-time workflows that deliver measurable business impact. With hands-on experience in OCR, RPA, data analytics, and internal system development, I specialize in turning complex operational challenges into structured, data-driven solutions.
System Builder
From RPA developer to intelligent system creator
My journey began with Excel, VBA, and operational problem-solving. Over time, I moved deeper into RPA, OCR, analytics, and workflow redesign. Today, I focus on building systems that not only work, but create clarity, speed, and better decisions for people.
I am especially interested in AI-powered workflows, automation architecture, and products that connect technology with real human needs.
Skills that support delivery
Highlighted work that signals impact
OCR Credit Note Automation
Automated document extraction and validation workflows using OCR, SQL logic, and process design for accounting operations.
Automation Intelligence Dashboard
Built data-driven dashboards to monitor automation performance, error patterns, and workflow efficiency, enabling better operational decision-making.
AI Chat Agent for Internal Systems (LLM)
Developed an LLM-powered assistant integrated with internal web systems (Lumina) to support user queries, automate knowledge retrieval, and enhance system usability.
Career timeline
- Transformed RPA operations from scheduled execution to near real-time automation, enabling continuous processing beyond business hours
- Built monitoring and data visibility layers using Power BI and Looker Studio to track automation performance, errors, and data quality
- Designed data-driven workflows to identify root causes of operational issues and support SLA/OLA improvement initiatives
- Developed internal tools using AppSheet to manage tickets, automate task assignment, and improve coordination between users and automation systems
- Led development of internal web-based system (Lumina) to centralize workflows and integrate with HR data for enterprise process management
- Developed an LLM-powered chat agent within Lumina to support internal queries, automate information retrieval, and enhance user interaction with business systems
- BPR Excellence Award 2023 – Process Improvement & Automation(driving process improvement initiatives and delivering impactful automation solutions)
- Excellence Award 2024 – AppSheet for Outside Collection(developing a field-ready application that enhanced operational efficiency and data collection processes)
- Built and scaled OCR-based automation systems for document processing (20+ templates delivered within 5 months, ~90% accuracy)
- Designed end-to-end document workflows from OCR extraction to SQL validation and system integration
- Reduced manual data entry by implementing OCR + RPA automation pipelines for structured document processing
- Developed monitoring dashboards to track data quality, processing performance, and operational efficiency
- Led development, testing, and deployment of RPA solutions for business process automation
- Delivered RPA training sessions to internal teams and stakeholders
- Developed daily dashboards to monitor operational performance and quality metrics
- Designed and improved end-to-end processes using RPA and process optimization techniques
- Implemented OCR-based data extraction solutions and integrated them with RPA workflows
- Star Award 2021 – Service Excellence Team Award(Operation Management via near real-time dashboard)
- Led development, testing and deployment of RPA solutions to improve operational efficiency
- Designed and implemented process improvements, consulting with Finance teams to optimize workflows
- Developed mobile-based solution for monitoring and controlling RPA operations (Email & Line integration)
- Participated in MFEC Group Hackathon, developing innovative RPA solutions to solve business challenges
- Delivered RPA training sessions to internal teams
- Designed and improved underwriting workflows and reporting processes aligned with SLA/OLA standards, enabling clearer decision-making and consistent operational performance
- Built Excel/VBA-based automation tools to streamline reporting and reduce manual processing effort
- Led inspection and policy data processes, ensuring data accuracy and operational consistency across production workflows
- Applied early-stage RPA concepts (AutoKeyboard + Macro) to automate repetitive tasks and support daily operations
What I bring to modern operations
I work at the intersection of automation, data, and internal systems — helping teams move from manual operations to structured, real-time, and scalable workflows.
“I turn operational complexity into systems people can trust.”
Let’s build something meaningful together
Reach out via email or LinkedIn — happy to discuss AI, automation, and system design opportunities.